Professional Communication in Nursing

Professional Communication in communication is “an interaction between 2 or more persons that involves the exchange of information between a sender and a receiver”
It involves the expression of emotions, ideas, and thoughts through verbal and non-verbal signals.

using The process by which information is exchanged between individuals, departments, or organizations
The lifeline of the Core Team
Effective when it permeates every aspect of an organization
The process by which information is exchanged between individuals, departments, or organizations
The lifeline of the Core Team
Effective when it permeates every aspect of an organization
Complete
Communicate all relevant information
Clear
Convey information that is plainly understood
Brief
Communicate the information in a concise manner
Timely
Offer and request information in an appropriate timeframe
Validate or acknowledge information
Sender
Source-encoder
Message
What is actually said/written, body language
How words are transmitted ? channel
Receiver
Listener ? decoder ? perception of intention
Response ? Feedback